This policy explains how Shipley Gardeners handles personal information collected through this website. It applies to information you provide when making an enquiry and to limited technical information that may be generated when you visit the site. The exact data collected depends on the website features in use.
Information submitted through forms or email
If you send an enquiry, the information may include your name, email address, property location and details about the garden work you are considering. You may also choose to provide photographs or other information relevant to the request. The website may record the contents and date of a submission so the enquiry can be reviewed and answered. You can contact Shipley Gardeners directly at [email protected].
How enquiry information is used
Submitted details are used to understand and respond to your request, ask relevant follow-up questions and consider a practical next step. They may also be used to maintain a record of correspondence or to meet applicable legal obligations. Enquiry information is not requested for unrelated purposes through the contact form. Do not include sensitive personal information unless it is necessary to explain the request.
Technical information and cookies
Like many websites, this site or its hosting services may process basic technical information such as browser type, device information, pages requested, approximate connection data and error or security logs. Cookies or similar technologies may be used for essential site functions or, depending on the tools enabled, to support other features. Browser settings can be used to manage cookies, although blocking some cookies may affect how a site works. The site configuration determines which technical tools are active.
Third-party services and retention
Website hosting, form delivery, security, analytics or embedded content may involve third-party providers where those tools are enabled. Such providers may process limited information to supply their services under their own terms and privacy information. The website operator does not control the independent privacy practices of external websites. Information is kept only for as long as reasonably needed to deal with the enquiry, maintain relevant business records or meet legal requirements, then deleted or otherwise disposed of where appropriate.
Your choices and rights
UK data protection law may give you rights to request access to, correction or deletion of personal information, or to object to or restrict certain processing, subject to applicable conditions and exceptions. You may also raise a concern with the UK Information Commissioner's Office. To ask a question or make a privacy request, email [email protected]. The site may need enough information to identify the relevant enquiry before acting on a request.